- A Solid Plan
Outline the organizational purpose in a business plan linked to a detailed budget of income and expenses and cash requirements.
Guided by the plan, identify what needs to happen and by when. Track results by month/week/day.
Hire employees who are competent and engaged. No one coasts on the work of others.
Verify everyone knows the decisions and actions for which he or she is responsible.
Develop ability and tools to “tell and sell your story.”
- Customer Experience
Keep current on knowledge of your customer’s / client’s experience.
- Credible Projections
Establish realistic sales / income / program projections in order to establish solid budgets, personnel, inventory, or cash requirements.
- Truth Telling
Evaluate program goals or sales targets as compared to actual results on a routine schedule.
- Celebrations and Corrections
Celebrate goals achieved; goals missed are immediate fuel for corrective action.